Sometimes our clients either require the complete end to end solution, or someties we operate the website and they handle to stocking and despatching of goods. This is partcularly common with manaufactured products to order, leaving them the time to concentrate on the creative side...

Security

Smarter Works uses dedicated server and cloud-based solutions provided by Rackspace, the world’s leader in hosting. We understand the sensitivities surrounding our customer’s data and are confident that we have partnered with the most secure provider to ensure complete customer confidentiality and unbeatable security. The data held for your solution is contained within your own workspace and is encrypted on the server, accessible only by you.

The Rackspace data centre features the following types of security:

• Physical SecurityData centre access limited to Rackspace technicians only.
• Biometric scanning for controlled data centre access
• Security camera monitoring at all data centre locations
• 24x7 onsite staff providing additional protection against unauthorized entry
• Unmarked facilities to maintain low profile
• Physical security audited by an independent firm 
• System installation using hardened and patched OS
• System patching configured by Rackspace to provide ongoing protection from exploits
• Dedicated firewall and VPN services to block unauthorized system access
• Data protection with Rackspace managed backup solutions
• ISO17799 based policies and procedures, regularly reviewed as part of the SAS70 Type II audit process
• All employees trained on documented information security and privacy procedures
• Systems access logged and tracked to audit
• Fully documented change management procedures
• Independently audited disaster recovery and business continuity plans